Cochlear is a global leader in implantable hearing solutions, providing cochlear implants, sound processors, and wireless audio streamers to restore hearing.
Cochlear is a pioneer and global leader in implantable hearing devices, dedicated to helping people with moderate to profound hearing loss connect to a world of sound. The company's cutting-edge hearing solutions include the Nucleus and Osia systems, which feature surgically implanted internal components and advanced external sound processors.
Beyond the implants themselves, Cochlear provides a wide ecosystem of wireless accessories like TV Streamers, Mini Microphones, and the Nucleus Smart App to enhance the listening experience in any environment. Access comprehensive user manuals, setup guides, and troubleshooting instructions for your Cochlear sound processors and wireless accessories below.
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Ensure the TV Streamer is powered on. Turn your sound processor OFF, then press the pairing button on the TV Streamer once (the yellow light will flash). Turn the sound processor ON within 20 seconds to establish the pairing.
Use two new 675 (PR44) high-power zinc air disposable batteries designed specifically for hearing implant use. Do not use standard alkaline or silver oxide batteries, as they will not function correctly.
Ensure your sound processor is paired to a compatible smartphone. Open the Nucleus Smart App Menu, choose Settings, tap 'Audio streaming', and follow the on-screen prompts to enable streaming from your phone.
Keep the surgical processor at least 15 cm (6 inches) away from life-supporting devices like cardiac pacemakers and ICDs to avoid electromagnetic interference.