1. Úvod a bezpečnostní informace
This manual provides essential information for the safe installation, operation, and maintenance of your Marantec Comfort 360 Electric Garage Door Opener. Please read this manual thoroughly before beginning installation or operation to ensure proper function and to prevent injury or damage.
1.1 Obecná bezpečnostní upozornění
- Always disconnect power to the opener before performing any maintenance or repairs.
- Udržujte děti a domácí zvířata mimo dosah garážových vrat, zejména během jejich provozu.
- Do not allow children to operate the garage door opener controls.
- Před instalací otvírače se ujistěte, že jsou garážová vrata vyvážená a v dobrém provozním stavu.
- Install the wall control button within sight of the door, at a minimum height of 1.5 meters (5 feet) to prevent accidental operation by children.
- Regularly inspect the garage door system, including springs, cables, rollers, and other hardware, for signs of wear or damage. Do not attempt to repair these components yourself; contact a qualified service technician.
- The opener is designed for use with residential garage doors only.
2. Obsah balení
Verify that all components listed below are present in your package. If any items are missing or damaged, please contact your retailer or Marantec customer support.
- Marantec Comfort 360 Garage Door Opener Unit
- Rádiový přijímač
- Digital 572 2-Channel Handheld Transmitter
- Digital 564 4-Channel Handheld Transmitter
- Napájecí kabel se zástrčkou
- Mounting Material (screws, brackets, etc.)
- Výstražná nálepka
- Uživatelská příručka (tento dokument)
Note: The drive rail for the garage door opener is sold separately and is not included in this kit.

Figure 2.1: Marantec Comfort 360 opener unit with included accessories.
3. Nastavení a instalace
Installation of the Marantec Comfort 360 requires basic mechanical and electrical knowledge. If you are unsure about any step, it is recommended to consult a professional installer.
3.1 Kontroly před instalací
- Ensure your garage door is in good working condition, balanced, and moves freely.
- Verify that there is a power outlet within reach of the opener's power cable.
- Confirm that you have the appropriate drive rail for your garage door type and height.

Figure 3.1: Technical dimensions for installation planning.
3.2 Montáž otevírače
- Assemble the drive rail according to its specific instructions.
- Attach the opener unit to the drive rail.
- Mount the assembled opener and rail system to the garage ceiling and the header bracket above the garage door, ensuring it is level and securely fastened. Refer to the detailed instructions provided with your drive rail for precise mounting steps.

Obrázek 3.2: Přední strana view of the Marantec Comfort 360 opener unit.
3.3 Připojení napájení
Plug the power cable into the opener unit and then into a grounded electrical outlet. Ensure the outlet is easily accessible for disconnecting power when needed.
3.4 Initial Programming and Limit Setting
After installation, the opener needs to learn the travel limits (open and close positions) of your garage door. This process typically involves:
- Activating the programming mode on the opener unit (refer to the specific button sequence on the unit).
- Manually moving the door to its desired fully open position and saving it.
- Manually moving the door to its desired fully closed position and saving it.
- The opener will then perform a few test cycles to automatically adjust the force settings.
Note: Detailed programming steps are usually found on a sticker on the opener unit or in a separate quick-start guide. If you encounter difficulties, refer to the troubleshooting section or contact support.
4. Operating Your Garage Door Opener
The Marantec Comfort 360 offers convenient operation via handheld transmitters and can be integrated with smart home systems.
4.1 Using Handheld Transmitters
Your kit includes two handheld transmitters: a Digital 572 (2-channel) and a Digital 564 (4-channel). These transmitters are pre-programmed to operate your garage door opener.
- Press the assigned button on the transmitter once to open or close the garage door.
- Pressing the button again during operation will stop the door.
- The transmitters feature 128-bit encryption and rolling code technology for enhanced security.

Obrázek 4.1: Přample of a Marantec handheld transmitter.
4.2 Manual Operation (Power Failure)
V případě výpadku napájenítage, you can manually open or close your garage door. Locate the emergency release handle (usually a red cord) attached to the trolley on the drive rail. Pull the handle firmly to disengage the door from the opener. You can then manually lift or lower the door. To re-engage, push the door back into the trolley until it clicks into place, or follow the specific re-engagement instructions for your rail system.
4.3 Integrace chytré domácnosti (maveo)
The Marantec Comfort 360 is compatible with the maveo smart home system. This allows you to control and monitor your garage door from your smartphone, both at home and remotely. For maveo integration, you will need additional maveo hardware (sold separately). Refer to the maveo system's documentation for setup and operation instructions.
5. Údržba
Regular maintenance ensures the longevity and safe operation of your Marantec Comfort 360 garage door opener.
5.1 Měsíční kontroly
- Bezpečnostní reverzní test: Place a 2x4 piece of wood flat on the floor in the path of the garage door. Close the door. The door should reverse upon contact with the wood. If it does not, adjust the force settings or contact a service technician.
- Photo Eye Test: Wave your hand in front of the photo eyes (located near the bottom of the door tracks) while the door is closing. The door should stop and reverse. Clean the photo eyes if they are dirty.
- Vyvážení dveří: Disengage the opener and manually lift the door. It should stay in place at any point of travel. If it drifts up or down, the springs are out of balance and require professional adjustment.
- Kontrola hardwaru: Check all nuts, bolts, and screws on the door and opener for tightness. Inspect rollers, cables, pulleys, and springs for wear or damage.
5.2 Mazání
Lubricate the garage door's moving parts (rollers, hinges, and springs) annually with a silicone-based lubricant. Do not lubricate the opener's drive rail unless specifically instructed by the rail manufacturer.
5.3 Čištění
Wipe down the exterior of the opener unit and handheld transmitters with a soft, damp tkanina. Nepoužívejte abrazivní čisticí prostředky nebo rozpouštědla.
5.4 Výměna baterie vysílače
The handheld transmitters use a CR2032 battery. If the transmitter's LED indicator does not light up or its range decreases, replace the battery. Open the transmitter casing, remove the old battery, and insert a new CR2032 battery with the correct polarity.
6. Řešení problémů
This section addresses common issues you might encounter with your Marantec Comfort 360 opener. For problems not listed here, or if solutions do not resolve the issue, contact Marantec customer support.
| Problém | Možná příčina | Řešení |
|---|---|---|
| Opener does not respond to transmitter. | Dead transmitter battery; transmitter out of range; power outage; opener unplugged; transmitter not programmed. | Replace transmitter battery. Move closer to the opener. Check power supply to opener. Ensure opener is plugged in. Reprogram transmitter if necessary (refer to programming section). |
| Door does not close completely or reverses. | Obstruction in door path; photo eyes misaligned or dirty; force settings too low; travel limits incorrect. | Remove any obstructions. Clean and align photo eyes. Adjust force settings (consult manual for specific steps). Reprogram travel limits. |
| Dveře se otevírají, ale nezavírají. | Photo eyes obstructed, misaligned, or faulty. | Check for obstructions. Clean and align photo eyes. If problem persists, photo eyes may need replacement. |
| Opener motor runs but door does not move. | Door disengaged from opener (emergency release activated); trolley broken. | Re-engage the door to the opener's trolley. Inspect trolley for damage; if broken, contact service. |
| Neobvyklé zvuky během provozu. | Lack of lubrication; worn rollers or hinges; loose hardware. | Lubricate moving parts of the door. Inspect and tighten all hardware. Replace worn components if necessary. |
7. Specifikace
| Funkce | Specifikace |
|---|---|
| Model | Comfort 360 |
| Číslo modelu | 183504 |
| Výrobce | Marantec |
| Rozměry (D x Š x V) | 33.5 x 36 x 13.5 cm (13.2 x 14.2 x 5.3 palce) |
| Hmotnost | 4.3 kg (9.5 lb) |
| Max. Hmotnost dveří | 110 kg (242 lb) |
| Max. Door Speed | Up to 22 cm/sec (8.7 inches/sec) |
| Traction/Pressure Force | Až 650 XNUMX N |
| Spotřeba energie (pohotovostní režim) | Near zero (Blueline technology) |
| Osvětlení | 2 LED light modules (expandable) |
| Baterie vysílače | 1 x CR2032 (součástí balení) |
| Zabezpečení | 128bitové šifrování, plovoucí kód |
| Materiál | Kov |
| Barva | Bílý |
| Montáž Vyžadována | Ano |
| Původ | Vyrobeno v Německu |
8. Záruka a podpora
Marantec products are manufactured to high-quality standards. For information regarding your product's warranty, please refer to the warranty card included with your purchase or visit the official Marantec webmísto.
For technical assistance, troubleshooting beyond this manual, or to inquire about replacement parts, please contact Marantec customer support. Contact details can typically be found on the Marantec webna webu nebo v dokumentaci k nákupu.





