Uživatelská příručka ADnet Clover Station PRO

Zavedení

Welcome to the user manual for your ADnet Clover Station PRO. This document provides essential information for setting up, operating, maintaining, and troubleshooting your point-of-sale system. The Clover Station PRO is designed to streamline your business operations with its integrated features and user-friendly interface. Please read this manual thoroughly to ensure proper use and to maximize the efficiency of your device.

Obsah balení

Než budete pokračovat v instalaci, ověřte si prosím, zda jsou v balení přítomny všechny komponenty:

• Clover Station PRO Main Display (14-inch HD)
• Customer-Facing Smart Terminal (7-inch)
• Integrovaná tiskárna
• Pokladní zásuvka
• Napájecí adaptér a kabely

This image displays the complete Clover Station PRO system, including the large merchant-facing display, the smaller customer-facing smart terminal, and the integrated base unit which typically houses the printer and cash drawer connection.

Průvodce nastavením

1. Rozbalení a umístění

Carefully remove all components from their packaging. Place the Clover Station PRO main unit on a stable, flat surface. Ensure adequate space for the cash drawer and customer-facing terminal.

2. Připojení komponent

• Moc: Připojte napájecí adaptér k hlavní jednotce a zapojte jej do elektrické zásuvky.
• Síť: Connect an Ethernet cable for a wired internet connection, or prepare for Wi-Fi setup during initial configuration.
• Periferní zařízení: Connect the cash drawer and customer-facing smart terminal to the designated ports on the main unit.

An annotated diagram illustrating the various components and features of the Clover Station PRO, including its 14-inch HD touch screen, built-in scanner, fingerprint login, customer display, card reader, and connectivity options.

3. Initial Power On and Software Configuration

1. Press the power button to turn on the Clover Station PRO.
2. Follow the on-screen prompts to select your language, connect to a network (Wi-Fi or Ethernet), and set the date and time.
3. You will be guided through the process of linking your device to your existing SwyftPAY processing account. This step is mandatory for transaction processing.
4. Complete any initial software updates and application installations as prompted.

Návod k obsluze

Processing Transactions

The Clover Station PRO simplifies transaction processing:

1. Enter Items: Use the main display to input items, quantities, and prices for the customer's order.
2. Customer Confirmation: The customer-facing smart terminal will display the order details for confirmation.
3. Select Payment: Once confirmed, select the payment option on the main display.
4. Platba zákazníkem: The customer will then interact with the smart terminal to complete their payment.

A customer is shown interacting with the 7-inch customer-facing smart terminal of the Clover Station PRO, confirming an order and preparing to make a payment.

Platební metody

The Clover Station PRO supports a wide range of payment options:

• Výpad: Magnetic Stripe Reader (MSR) for traditional card swipes.
• Dip: EMV chip card reader for secure chip card transactions.
• Klepněte na: Contactless payment (NFC) for tap-to-pay cards and mobile wallets.
• Platby přes NFC: Includes support for Apple Pay, Google Pay, WeChat Pay, Alipay, and other NFC-enabled payment services.

Bezpečnostní funkce

Your Clover Station PRO is equipped with advanced security measures to protect sensitive data:

• Šifrování typu end-to-end: All transaction data is encrypted from the moment it's captured.
• Data Tokenization: Sensitive cardholder data is replaced with unique tokens, reducing the risk of data breaches.
• Integrated EMV Chip Sensors: Ensures secure processing of chip card transactions.
• Fingerprint Logins: Provides secure access to the system for authorized personnel.

Údržba

Čištění

To maintain the cleanliness and functionality of your Clover Station PRO:

• Použijte měkký hadřík, který nepouští vlákna dampened with water or a non-abrasive screen cleaner to wipe down displays and surfaces.
• Nepoužívejte agresivní chemikálie, rozpouštědla nebo abrazivní materiály, protože by mohly zařízení poškodit.
• Ensure no liquid enters openings or ports.

Aktualizace softwaru

Regular software updates are crucial for security and performance:

• The system will typically notify you when updates are available.
• Postupujte podle pokynů na obrazovce a stáhněte a nainstalujte aktualizace.
• Ensure the device is connected to a stable power source and internet connection during updates.

Odstraňování problémů

Tato část se zabývá běžnými problémy, se kterými se můžete setkat:

• Zařízení se nezapíná: Check power cable connections and ensure the outlet is functional.
• Žádné internetové připojení: Verify Ethernet cable connection or Wi-Fi settings. Restart your router if necessary.
• Payment Processing Failure: Ensure your SwyftPAY account is active and correctly linked. Check for network connectivity issues. Clean card readers if necessary.
• Printer Not Working: Check paper roll, ensure the printer is properly connected, and verify printer settings in the system software.
• Customer Terminal Unresponsive: Ensure it is securely connected to the main unit. Restart the main unit if the issue persists.

V případě přetrvávajících problémů se podívejte do sekce podpory, kde najdete kontaktní informace.

Specifikace

Informace o záruce

The ADnet Clover Station PRO typically comes with a manufacturer's warranty. For specific details regarding warranty coverage, duration, and terms, please refer to the warranty card included with your product or contact the seller directly. Keep your proof of purchase for warranty claims.

Podpora

If you require further assistance, technical support, or have questions not covered in this manual, please contact your vendor or the manufacturer's customer service. Ensure you have your product model and serial number available when contacting support.

prodejce: Adnet Payment Technologies

Výrobce: JETEL