Arris Touchstone DG3450 Cable Modem Wireless Gateway User Manual

Zavedení

The Arris Touchstone DG3450 is an integrated home gateway designed to provide high-speed internet access. It features DOCSIS 3.1 technology, supporting advanced downstream and upstream channel bonding for robust broadband data. This device combines a 4-port Gigabit router and a dual-band 802.11ac Wave2 wireless access point, making it a central hub for wired and wireless connectivity within your home. It is optimized for delivering Gigabit data services over a DOCSIS 3.1 Wide Area Network (WAN).

Obsah balení

Než začnete, ujistěte se, že krabice obsahuje všechny položky:

• Arris Touchstone DG3450 Cable Modem Wireless Gateway
• Napájecí adaptér
• Ethernetový kabel
• Rychlý průvodce

Nastavení

1. Fyzické připojení

1. Připojení koaxiálního kabelu: Connect one end of a coaxial cable (not included) to the cable wall outlet and the other end to the Kabel port on the back of the DG3450. Ensure the connection is finger-tight.
2. Připojení ethernetového kabelu: Connect one end of the provided Ethernet cable to any of the LAN ports on the back of the DG3450 and the other end to your computer or Wi-Fi router.
3. Připojte napájecí adaptér: Zapojte napájecí adaptér do Moc port on the back of the DG3450 and then into an electrical outlet. The device will begin to power on.

Obrázek: Zadní view of the Arris Touchstone DG3450, highlighting the coaxial cable input, four Gigabit Ethernet LAN ports, and the power input. A USB 3.0 port is also visible.

2. Aktivace zařízení

Once the DG3450 is powered on and the indicator lights stabilize (refer to the Operating section for light status), you will need to activate the device with your internet service provider (ISP). This can typically be done through your provider's self-install portal or by contacting their customer support. Have your account information and the modem's MAC address (usually found on a label on the device) ready.

3. Nastavení Wi-Fi

After activation, you can connect your wireless devices. The default Wi-Fi network name (SSID) and password are often found on a label on the DG3450. You can customize these settings using the user-friendly web dashboard, accessible via a web prohlížeč na připojeném zařízení.

Obrázek: Přední strana view of the Arris Touchstone DG3450, displaying its sleek black design and the vertical indicator lights for power, internet, and Wi-Fi status.

Provozní

Kontrolky

The front panel of the DG3450 features several LED indicator lights that provide status information:

• Moc: Označuje stav napájení zařízení.
• Po proudu: Označuje stav připojení k serveru.
• Proti proudu: Indikuje stav připojení k odchozímu serveru.
• online: Označuje úspěšné připojení k internetu.
• Wi-Fi: Zobrazuje stav bezdrátové sítě.
• Ethernet (LAN): Indicates activity on the wired Ethernet ports.

Refer to the full user manual for detailed explanations of each light's color and blinking patterns.

Klíčové vlastnosti

• DOCSIS 3.1 Technology: Supports advanced channel bonding for high-speed data transfer, ideal for multi-gigabit downloads and 4K streaming.
• Dual-Band Wi-Fi (802.11ac Wave2): Provides simultaneous 2.4GHz and 5GHz radios with 4x4 MU-MIMO for broad and interference-resistant wireless coverage.
• 4 portů Gigabit Ethernet: Offers reliable wired connections for devices such as desktops, gaming consoles, and IPTV set-top boxes.
• MoCA 2.0 Support: Utilizes existing coaxial cabling for a high-speed wired backbone, enhancing network performance.
• Built-In Security: Features WPA2 encryption, an advanced firewall, guest SSID options, and parental controls for network protection and management.

Údržba

To ensure optimal performance and longevity of your Arris DG3450, consider the following maintenance tips:

• Pravidelný restart: Periodically restart your device (unplug from power for 30 seconds, then plug back in) to refresh its connection and clear any temporary issues.
• Optimální umístění: Place the DG3450 in a central location in your home, away from obstructions and other electronic devices that may cause interference, to maximize Wi-Fi coverage.
• Aktualizace firmwaru: Firmware updates are typically managed automatically by your internet service provider to ensure your device has the latest features and security enhancements.
• Udržujte ventilaci: Ensure the device is placed in an area with good airflow to prevent overheating.

Odstraňování problémů

If you encounter issues with your Arris DG3450, try the following steps:

• Žádné internetové připojení:
  • Zkontrolujte všechna kabelová připojení (koaxiální, ethernetové, napájecí), zda jsou bezpečně připojena.
  • Verify the indicator lights on the front panel. If the Online light is off or blinking, there may be an issue with your ISP connection.
  • Restart the DG3450 by unplugging the power adapter for 30 seconds and then plugging it back in.
• Pomalé rychlosti internetu:
  • Ověřte si rychlost svého internetového tarifu u svého poskytovatele internetových služeb.
  • Ujistěte se, že jsou vaše zařízení připojena ke správnému pásmu Wi-Fi (5 GHz pro vyšší rychlosti, 2.4 GHz pro širší pokrytí).
  • Minimize interference by moving the DG3450 away from other electronics.
• Problémy s připojením Wi-Fi:
  • Check the Wi-Fi indicator light on the DG3450.
  • Ujistěte se, že vaše zařízení jsou v dosahu Wi-Fi.
  • Zkuste zapomenout a znovu se připojit k síti Wi-Fi na svém zařízení.
• Obnovení továrního nastavení: If problems persist, you may perform a factory reset. Locate the Resetovat button on the back of the device (often a small pinhole). Use a paperclip to press and hold the button for about 10-15 seconds until the lights flash. Note: A factory reset will erase all custom settings, including Wi-Fi name and password, reverting them to factory defaults.

If these steps do not resolve the issue, please contact your internet service provider for further assistance.

Specifikace

Záruka a podpora

The Arris Touchstone DG3450 Cable Modem Wireless Gateway comes with a 2letá omezená záruka. For technical assistance or warranty claims, please refer to the contact information provided in your product's Quick Start Guide or visit the official Arris support website. Dedicated technical support is available to assist with any issues you may encounter.