ASUS THUNDERBOLTEX II/DUAL

ASUS ThunderboltEX II/DUAL Adapter User Manual

Model: THUNDERBOLTEX II/DUAL

1. Úvod

The ASUS ThunderboltEX II/DUAL is an add-on card designed to bring Thunderbolt 2 technology to compatible ASUS motherboards. This card provides two Thunderbolt 2 ports, enabling high-speed data transfer and versatile connectivity for various devices. With bi-directional transfer speeds of up to 20 Gbps, it offers significantly faster performance compared to USB 3.0. It supports daisy-chaining of up to six Thunderbolt devices and can connect multiple 1080p displays via DisplayPort.

This manual provides essential information for the proper installation, operation, and maintenance of your ThunderboltEX II/DUAL adapter.

2. Bezpečnostní informace

Please read the following safety guidelines carefully before installing or operating the device:

3. Obsah balení

Ověřte, zda jsou v balení přítomny všechny položky:

4. Systémové požadavky

To ensure proper functionality, your system must meet the following requirements:

5. Nastavení a instalace

5.1 Fyzická instalace

  1. Připravte si systém: Vypněte počítač a odpojte napájecí kabel. Otevřete kryt počítače.
  2. Locate a PCIe slot: Find an available PCI Express 2.0 x4 slot on your motherboard.
  3. Install the card: Carefully insert the ThunderboltEX II/DUAL card into the chosen PCIe slot until it is firmly seated. Secure the card with a screw to the chassis.
  4. Connect the Thunderbolt Header Cable: Connect one end of the provided Thunderbolt header cable to the Thunderbolt header on the ThunderboltEX II/DUAL card and the other end to the dedicated Thunderbolt header on your ASUS motherboard. Refer to your motherboard manual for the exact location of this header.
  5. Connect DisplayPort Cable (Optional): If you plan to use the DisplayPort passthrough feature for video output through the Thunderbolt ports, connect a DisplayPort cable from the DisplayPort output of your graphics card to the DisplayPort input on the ThunderboltEX II/DUAL card.
  6. Zavřete případ: Once all connections are secure, close your computer case and reconnect the power cord.
ASUS ThunderboltEX II/DUAL Adapter card, top-down view

Obrázek 1: Shora dolů view of the ASUS ThunderboltEX II/DUAL Adapter card, showing the PCIe connector and the two Thunderbolt 2 ports.

ASUS ThunderboltEX II/DUAL Adapter card, side view zobrazující porty

Obrázek 2: Strana view of the ASUS ThunderboltEX II/DUAL Adapter card, highlighting the two Thunderbolt 2 ports and the DisplayPort input.

5.2 BIOS Configuration

After physical installation, you may need to configure your motherboard's BIOS/UEFI settings to enable Thunderbolt functionality. The exact steps may vary depending on your motherboard model:

5.3 Instalace ovladače

Once your operating system loads, install the necessary drivers:

  1. Insert the provided support CD/DVD into your optical drive, or download the latest drivers from the official ASUS support website for your motherboard model and the ThunderboltEX II/DUAL card.
  2. Run the driver setup program and follow the on-screen instructions.
  3. Po dokončení instalace ovladače restartujte počítač.
  4. Verify the installation in Device Manager (Windows) to ensure the Thunderbolt controller is recognized and functioning correctly.

6. Operating the ThunderboltEX II/DUAL

6.1 Connecting Thunderbolt Devices

The ThunderboltEX II/DUAL card features two Thunderbolt 2 ports. You can connect various Thunderbolt-enabled devices, such as external storage drives, audio interfaces, and docking stations. Thunderbolt 2 supports bi-directional data transfer at up to 20 Gbps.

6.2 Podpora zobrazení

The Thunderbolt 2 ports also support DisplayPort functionality. This allows you to connect displays directly to the Thunderbolt ports, or as part of a daisy-chain with other Thunderbolt devices.

7. Údržba

The ThunderboltEX II/DUAL adapter requires minimal maintenance. To ensure its longevity and optimal performance:

8. Řešení problémů

If you encounter issues with your ThunderboltEX II/DUAL adapter, refer to the following common troubleshooting steps:

ProblémMožná příčinaŘešení
Card not detected by the system.
  • Nesprávně usazená karta.
  • Thunderbolt header cable not connected.
  • BIOS/UEFI settings not configured.
  • Incompatible motherboard.
  • Ujistěte se, že je karta zcela zasunuta do slotu PCIe.
  • Verify the Thunderbolt header cable is securely connected to both the card and the motherboard.
  • Check BIOS/UEFI settings to ensure Thunderbolt is enabled.
  • Confirm your motherboard is officially supported by the ThunderboltEX II/DUAL. Note: Some X99 motherboards may not be compatible with this specific dual-port model.
Thunderbolt devices not recognized.
  • Chybějící nebo zastaralé ovladače.
  • Faulty Thunderbolt cable.
  • Zařízení není zapnuto.
  • Incorrect daisy-chain order.
  • Install or update the latest Thunderbolt drivers from the ASUS webmísto.
  • Try a different Thunderbolt cable.
  • Ensure the Thunderbolt device is powered on before connecting.
  • If daisy-chaining, ensure the first device is connected directly to the card and subsequent devices are connected in sequence.
No video output from Thunderbolt display.
  • DisplayPort cable not connected to graphics card.
  • Problémy s ovladačem grafické karty.
  • Display settings in OS.
  • Verify the DisplayPort cable is connected from your graphics card's output to the ThunderboltEX II/DUAL's input.
  • Ujistěte se, že máte aktuální ovladače grafické karty.
  • Check display settings in your operating system (e.g., Windows Display Settings) to detect and extend/duplicate displays.

9. Specifikace

FunkceDetail
Název modeluTHUNDERBOLTEX II/DUAL
Form FactorZásuvná karta
Interface (Bus) TypePCI Express 2.0 x4
Porty2x Thunderbolt 2
Rychlost přenosu datUp to 20 Gbps (bi-directional)
Podpora zobrazeníSupports up to three 1080p displays
Podpora Daisy-ChainUp to 6 Thunderbolt devices
Rozměry (DxŠxV)3.94 x 3.54 x 0.79 palce (přibližně)
Hmotnost1.4 liber (cca)
Kompatibilní zařízeníPersonal Computer (with compatible ASUS motherboard)

10. Záruka a podpora

For information regarding the product warranty, please refer to the warranty card included with your purchase or visit the official ASUS support website. The warranty terms and conditions may vary by region.

For technical support, driver downloads, and frequently asked questions, please visit the ASUS support webmísto:

https://www.asus.com/support/

When contacting support, please have your product model name (THUNDERBOLTEX II/DUAL) and serial number ready.

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