McGrathLocks is an Australian provider of smart digital lock solutions, offering keyless entry systems for residential homes, rentals, and commercial businesses.
McGrathLocks specializes in high-quality smart digital locks designed to enhance security and convenience for Australian homes and businesses. Their product range includes versatile 5-in-1 digital locks, Bluetooth and Wi-Fi-enabled smart locks, and robust security screen door locks. Known for their integration with the TTLock app and the proprietary McGrath Locks App, these systems allow users to manage access via PIN codes, RFID cards, fingerprints, and mechanical keys.
Whether retrofitting an existing door or securing a new build, McGrathLocks provides solutions like the Windsor Fire Rated Lock, the Ascot Double Sided Gate Lock, and the Ultra Secua for screen doors. The brand focuses on durability, ease of installation, and modern connectivity, making keyless entry accessible for short-term rentals, family homes, and commercial premises.
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Please check that the batteries are installed correctly. If the lock has been working previously, replace the batteries with new AA Alkaline type batteries.
Ensure the lock is not in 'Demo Mode' or 'Passage Mode'. Refer to the installation guide to ensure the triangle on the lock hub is correctly aligned.
Press and hold the reset button until you hear 'please input initialization passcode', then input 000#. This will delete all PIN codes, cards, and app users.
Passage mode keeps the door unlocked for convenience (e.g., when repeatedly bringing in groceries). To activate, enter a valid unlock code then press 123# within 5 seconds. To deactivate, unlock using a valid code or card.
Ensure you are using new Alkaline batteries (do not mix old and new). Check that the lock connecting cable is not pinched inside the door, and check the app for any available firmware updates.