1. Úvod
This manual provides comprehensive instructions for the installation, operation, and maintenance of your DELLA 27K BTU 2-Zone Mini Split AC Heat Pump system. Please read this manual thoroughly before operating the unit to ensure proper function and safety. Keep this manual for future reference.
The DELLA 27K BTU 2-Zone Mini Split AC Heat Pump is an energy-efficient system designed to provide heating and cooling for multiple rooms. It features a 24 SEER2 rating, operates on 208-230V, and includes two indoor units (9,000 BTU and 12,000 BTU) connected to a single outdoor condenser. The system is equipped with Wi-Fi connectivity and is compatible with smart home assistants like Alexa.

Image 1.1: Complete DELLA 27K BTU 2-Zone Mini Split AC Heat Pump system with all components.
2. Bezpečnostní informace
Důležité bezpečnostní pokyny:
- Vyžaduje profesionální instalaci: This system mandates professional installation. Attempting DIY installation can lead to serious injury, property damage, and void the warranty.
- Elektrická bezpečnost: Ensure the unit is connected to a dedicated 208-230V circuit with appropriate overcurrent protection (Maximum Fuse Size is 30A). All electrical work must comply with local and national electrical codes.
- Manipulace s chladivem: The system uses R454B refrigerant. Handling of refrigerants should only be performed by certified technicians.
- Odbavení: Pro zajištění správného proudění vzduchu a údržby udržujte kolem vnitřní i venkovní jednotky dostatečný volný prostor.
- Děti a domácí mazlíčci: Keep children and pets away from the outdoor unit and ensure indoor units are installed out of reach.
- Údržba: Před prováděním jakékoli údržby nebo čištění odpojte napájení.
3. Konec produktuview a Komponenty
Your DELLA 2-Zone Mini Split AC Heat Pump system consists of the following main components:
- Venkovní kondenzační jednotka: The primary unit responsible for heat exchange.
- Indoor Air Handler Units (2): One 9,000 BTU unit and one 12,000 BTU unit, designed for individual room climate control.
- Remote Controls (2): For independent control of each indoor unit.
- Refrigerant Line Sets (2): Pre-charged 16ft copper pipes for connecting indoor and outdoor units.
- Instalační sady: Includes necessary accessories for mounting and connection.

Obrázek 3.1: Rozložený view of the DELLA 2-Zone Mini Split AC components.
4. Nastavení a instalace
Professional Installation is Mandatory:
The DELLA 2-Zone Mini Split AC Heat Pump system requires professional installation by a qualified HVAC technician. This ensures proper setup, adherence to safety standards, and optimal performance of the unit. Attempting to install the unit yourself may result in damage, improper operation, and will void the product warranty.
Klíčové aspekty instalace:
- Umístění: Indoor units should be placed to ensure even air distribution. The outdoor unit requires a stable, level surface with adequate airflow.
- Line-Set Connection: The system includes two 16ft copper pipes (standard size 1/4" & 3/8" outer dimension). Line-set vacuuming is required during installation to remove moisture and non-condensable gases.
- Hladiny chladiva: The system is pre-charged. However, any alteration of line-set length requires adjusting freon levels by a certified technician. The system uses R454B refrigerant.
- odvodnění: Ensure proper drainage for condensate from the indoor units. The length for the drain pipe is 78.7 inches.
- Elektrické vedení: All electrical connections must be made by a licensed electrician according to local codes and the wiring diagram provided with the unit.

Image 4.1: Illustration of multi-zone cooling coverage for different room sizes.
5. Návod k obsluze
Your DELLA Mini Split AC system offers various modes and features for optimal comfort and energy efficiency.
5.1 Obsluha dálkového ovladače
Each indoor unit is controlled by its dedicated remote. Familiarize yourself with the remote control functions:

Image 5.1: Remote control functions for your DELLA Mini Split AC.
- Zapnuto/Vypnuto: Zapíná nebo vypíná jednotku.
- Přepnout režimy: Cycles through operating modes: Auto, Cool, Heat, Dry, Fan Only.
- Temp Up/Down: Upravuje požadovanou teplotu.
- Rychlost ventilátoru: Volí rychlost ventilátoru (např. Nízká, Střední, Vysoká, Automatická).
- Vertical/Horizontal Swing: Controls the direction of airflow.
- Režim ECO: Optimalizuje provoz pro úsporu energie.
- Režim spánku: Adjusts temperature and fan speed for comfortable sleep and energy efficiency.
- Nastavení časovače: Programs the unit to turn on or off at specific times.
- Funkce Turbo: Zajišťuje rychlé ochlazení nebo ohřev.
- Režim Cítím se: Dálkové ovládání snímá teplotu v okolí a upravuje provoz jednotky pro lokální pohodlí.
5.2 Chytré funkce a ovládání aplikací
The DELLA Mini Split AC system is equipped with Wi-Fi connectivity, allowing control via the Della+ app and integration with smart home systems.

Image 5.2: Control your unit remotely using the Della+ Smart App.
- Aplikace Della+: Download the free Della+ app to control your unit from anywhere. The app provides a user-friendly interface for setting modes, temperatures, fan speeds, and scheduling.
- Inteligentní geografická poloha: The Della+ app allows for automatic AC control based on your location, turning the unit on or off as you approach or leave your home.
- Hlasové ovládání: The system works with Alexa and Google Assistant, enabling voice commands for convenient operation.
6. Údržba
Regular maintenance ensures the longevity and efficient operation of your DELLA Mini Split AC system.
- Čištění vzduchového filtru: The indoor unit's air filters should be cleaned every 2-4 weeks, or more frequently depending on usage and air quality. Refer to the indoor unit's specific instructions for filter removal and cleaning.
- Čištění venkovní jednotky: Keep the outdoor condenser coil free of dirt, leaves, and other debris. Periodically rinse the coil with a garden hose (ensure power is off).
- Kontrola odtokového potrubí: Ensure the condensate drain lines are clear and free of obstructions to prevent water leaks.
- Odborná kontrola: It is recommended to have a qualified HVAC technician perform an annual inspection and tune-up to check refrigerant levels, electrical connections, and overall system health.
- Ochrana před mrazem: The outdoor unit features bottom electric heating to help prevent frost buildup, speeding up defrosting and boosting efficiency in cold climates.
7. Řešení problémů
Než kontaktujete zákaznickou podporu, znovuview následující běžné problémy a jejich řešení:
| Problém | Možná příčina | Řešení |
|---|---|---|
| Jednotka se nezapne | Žádné napájení; Slabé baterie v dálkovém ovladači; Vypnutý jistič. | Zkontrolujte napájení; Vyměňte baterie v dálkovém ovladači; Resetujte jistič. |
| Nedostatečné chlazení/topení | Znečištěné vzduchové filtry; Zablokovaná venkovní jednotka; Nesprávné nastavení režimu/teploty; Nízká hladina chladiva. | Clean air filters; Clear obstructions from outdoor unit; Verify settings; Contact professional for refrigerant check. |
| Neobvyklý hluk | Uvolněné díly; Překážka ve ventilátoru; Normální provozní zvuky (např. proudění chladiva). | Inspect for loose parts or obstructions; If noise persists or is abnormal, contact support. |
| Únik vody z vnitřní jednotky | Ucpané odtokové potrubí; Nesprávná instalace. | Vyčistěte odtokové potrubí; kontaktujte odborníka pro kontrolu. |
8. Specifikace
| Funkce | Detail |
|---|---|
| Číslo modelu | 1D3-TP+D912 |
| Typ systému | 2-Zone Multi Split AC Heat Pump |
| Outdoor Unit BTU | 27,000 XNUMX BTU/h |
| Indoor Unit 1 BTU | 9,000 XNUMX BTU/h |
| Indoor Unit 2 BTU | 12,000 XNUMX BTU/h |
| Hodnocení SEER2 | 24 SEER2 |
| svtage | 208-230 voltů |
| Wattage | 2020 wattů |
| Typ chladiva | R454B |
| Oblast pokrytí | Up to 950 Sq.Ft (9K unit: 400 Sq.Ft, 12K unit: 550 Sq.Ft) |
| Úroveň hluku | 46 dBa (Ultra silent operation) |
| Rozsah provozních teplot | -13 °F až 131 °F |
| Speciální funkce | Dehumidifier, Fast Cooling, Remote Control, WiFi Enabled, 4D Airflow, I Feel Mode, 24-hour Timer, Sleep Mode, Eco Energy Saving Mode, Turbo Function |
| Zahrnuté komponenty | Multi-zone Air Conditioner, Manual, 2 x 16ft Copper Pipes, Installation Kits |

Image 8.1: Energy efficiency comparison highlighting 24 SEER2 savings.
9. Záruka a podpora
9.1 Informace o záruce
Your DELLA Mini Split AC Heat Pump comes with a Omezená doživotní záruka. This warranty covers manufacturing defects and ensures peace of mind regarding your investment. For specific terms and conditions, please refer to the warranty card included with your product or contact customer support.

Image 9.1: DELLA's commitment to lifetime coverage and support.
9.2 Zákaznická podpora
DELLA is committed to providing best-in-class customer support. If you have any questions, require assistance with installation, operation, or troubleshooting, please contact our support team:
- Telefonická podpora: Available Monday to Friday, 6 AM - 4 PM PST.
- Živý chat: K dispozici 24 hodin denně, 7 dní v týdnu pro okamžitou pomoc.
Please have your model number (1D3-TP+D912) and purchase date ready when contacting support.