SANNCE N98WHG

SANNCE 4K Dual-Band WiFi Outdoor Surveillance Camera N98WHG User Manual

Model: N98WHG | Brand: SANNCE

1. Úvod

This manual provides detailed instructions for the installation, operation, and maintenance of your SANNCE 4K Dual-Band WiFi Outdoor Surveillance Camera N98WHG. This camera system is designed to provide high-definition surveillance for your home or business, offering advanced features such as 8MP Ultra HD resolution, dual-band WiFi connectivity, intelligent human detection, and two-way audio. Please read this manual carefully before using the product to ensure proper setup and optimal performance.

SANNCE camera monitoring various locations like home, office, and supermarket

The SANNCE surveillance camera provides security for various environments, including homes, offices, and supermarkets.

2. Obsah balení

Před zahájením instalace ověřte, zda jsou v balení přítomny všechny komponenty.

  • SANNCE 4K Dual-Band WiFi Outdoor Surveillance Camera (2 units)
  • Napájecí adaptéry
  • Montážní šrouby a hmoždinky
  • Vodotěsná sada
  • Rychlý průvodce

3. Nastavení a instalace

Follow these steps to set up your SANNCE surveillance camera system.

3.1 Fyzická instalace

  1. Vyberte umístění: Vyberte venkovní místo, které poskytuje požadované viewing angle and is within range of your WiFi network. Ensure the camera is protected from direct impact.
  2. Montáž kamery: Use the provided mounting screws and plugs to securely attach the camera to a wall or ceiling. Ensure the camera is firmly fixed to prevent movement.
  3. Připojte napájení: Connect the power adapter to the camera and plug it into a power outlet. The camera will power on automatically.

3.2 Síťové připojení

The camera supports both 2.4G and 5.8G WiFi bands for flexible and stable connections.

  1. Stáhněte si aplikaci: Hledat the official SANNCE application on your smartphone's app store (iOS or Android) and install it.
  2. Vytvořit účet: Otevřete aplikaci a zaregistrujte si nový účet, nebo se přihlaste, pokud již nějaký máte.
  3. Přidat zařízení: Postupujte podle pokynů v aplikaci a přidejte novou kameru. Obvykle to zahrnuje naskenování QR kódu na kameře nebo ruční zadání jejího ID.
  4. Připojení k WiFi: Select your preferred WiFi network (2.4G or 5.8G) and enter the password. The camera will attempt to connect.
Diagram showing a house layout with multiple SANNCE cameras connected wirelessly to a central router

The camera offers stable and reliable wireless connectivity, allowing for flexible placement around your property.

Cloud storage and 8TB HDD icons

The system supports both cloud storage and local storage options (up to 8TB HDD, sold separately).

4. Návod k obsluze

Once your camera is set up, you can begin monitoring and utilizing its features.

4.1 Živě View a přehrávání

  • Open the SANNCE app on your smartphone, tablet, or PC client.
  • Select the desired camera to view živé vysílání.
  • Přístup zaznamenán footage through the playback function, filtering by date and time.
Screenshots of the SANNCE app and PC client showing remote viewschopnosti

Monitor your property remotely using the SANNCE app on your phone, tablet, or PC.

4.2 Obousměrný zvuk

  • Z živého vysílání view in the app, tap the microphone icon to speak through the camera's speaker.
  • The built-in microphone allows you to hear audio from the camera's location.

4.3 Smart Human Detection and Alerts

  • The camera uses advanced AI to distinguish human shapes from other moving objects, reducing false alarms.
  • When a human is detected, you will receive instant push notifications on your connected devices.
  • You can configure the camera to trigger an alarm sound to deter intruders.
Image showing two men near a hot tub with 'Human' detection boxes, illustrating intelligent human detection

Intelligent Human Detection minimizes false alarms by accurately identifying human presence.

Image showing a delivery person and a smartphone screen with a human detection alert

Receive real-time alerts and notifications for human shape detection directly on your mobile device.

4.4 Integrace s Alexou

  • The SANNCE camera is compatible with smart voice control via Alexa.
  • Link your SANNCE account with your Alexa device to view Kamera vysílá obraz na kompatibilní chytré displeje.

5. Klíčové vlastnosti

  • 8MP Ultra HD & Dual-Band WiFi: Experience crystal-clear surveillance with 8-megapixel resolution, offering sharper details than standard 1080p cameras. Supports both 2.4G and 5.8G WiFi bands for stable and interference-free connections, ensuring smooth live streaming and playback.
  • Intelligent Human Detection & Instant Alerts: Advanced AI technology accurately distinguishes humans from other movements, significantly reducing false alarms. Receive immediate push notifications and trigger an alarm siren to deter intruders.
  • 100ft Night Vision & 33ft Color Night Vision: Powerful infrared LEDs provide clear black-and-white vision up to 100 feet (30 meters) in complete darkness. For enhanced detail, the camera offers color night vision up to 33 feet (10 meters) in low-light conditions.
  • Two-Way Audio & IP66 Metal Casing: Communicate in real-time with the built-in microphone and speaker. The robust IP66-rated metal casing ensures durability and resistance to severe weather conditions, operating reliably from -30°C to 60°C.
  • Flexible Wireless Setup & Remote Access: Easily connect via AP or WiFi using the dedicated application. Access live feeds and recorded footage anytime, anywhere, from your phone, tablet, or PC. Supports both cloud and local storage options (SD card not included).
Image showing a house at night with 10 meters full color night vision capability

The camera provides clear 10-meter full-color night vision for enhanced security after dark.

SANNCE camera mounted outdoors, illustrating IP66 weather resistance and temperature range from -20°C to 60°C

The IP66 weatherproof design ensures reliable operation in various weather conditions, from -20°C to 60°C.

6. Údržba

Pravidelná údržba zajišťuje dlouhou životnost a optimální výkon vaší bezpečnostní kamery.

  • Čištění objektivu: Gently wipe the camera lens with a soft, clean cloth to remove dust or smudges. Avoid abrasive materials that could scratch the lens.
  • Úklid bytů: Periodically clean the camera's exterior housing to remove dirt and debris, especially in dusty or harsh environments.
  • Aktualizace firmwaru: Check the SANNCE app regularly for available firmware updates. Keeping your camera's firmware up-to-date ensures access to the latest features and security enhancements.
  • Správa úložiště: If using local storage (SD card), periodically review a spravovat nahrané footage to ensure sufficient storage space. For cloud storage, monitor your subscription status.
  • Kontrola připojení: Occasionally verify the WiFi connection strength and stability through the app to ensure continuous monitoring.

7. Řešení problémů

This section addresses common issues you might encounter with your SANNCE camera.

ProblémMožná příčinaŘešení
Kamera se nepřipojuje k Wi-FiIncorrect WiFi password; Camera too far from router; Router band incompatibility.Double-check WiFi password. Move camera closer to router. Ensure router supports 2.4G/5.8G and camera is connecting to the correct band. Restart camera and router.
Žádný zdroj obrázků/videíNo power; Network issue; App malfunction.Check power connection. Verify WiFi connection. Restart the app or reinstall it.
Špatná kvalita nočního viděníLens obstruction; Insufficient ambient light for color night vision; IR LEDs blocked.Clean the camera lens. Ensure no objects are blocking the IR LEDs. For color night vision, ensure some ambient light is present.
Časté falešné poplachyMotion detection sensitivity too high; Non-human movements triggering alerts.Adjust motion detection sensitivity in the app. Utilize human detection feature to filter out non-human movements. Define specific detection zones.
Nefunguje obousměrný zvukMicrophone/speaker disabled in app; Volume too low; Network latency.Check app settings to ensure microphone and speaker are enabled and volume is adequate. Ensure a stable network connection.

8. Specifikace

Detailed technical specifications for the SANNCE N98WHG camera.

  • Název modelu: SANNCE N98WHG
  • Rozlišení videozáznamu: 4K (8MP)
  • Technologie připojení: Wireless (Dual-Band Wi-Fi: 2.4G & 5.8G)
  • Používání: Venkovní, Vnitřní
  • Speciální funkce: High Resolution, Human Detection, Two-Way Audio, Night Vision
  • Odolnost vůči počasí: IP66
  • Provozní teplota: -30 °C až 60 °C (-22 °F až 140 °F)
  • Noční vidění: IR Night Vision (up to 100ft), Color Night Vision (up to 33ft)
  • Formát záznamu videa: MPEG-4 (H.264+ compression)
  • Typ montáže: Stropní držák
  • Form Factor: Kulka
  • Rozměry položky: 15 x 13 x 19 centimetrů
  • Zdroj napájení: Corded Electric (Batteries not required)
Ikona komprese videa H.264+

The camera utilizes H.264+ video compression for efficient storage.

9. Záruka a podpora

SANNCE products come with a standard manufacturer's warranty. For specific warranty details, please refer to the warranty card included in your package or visit the official SANNCE webmísto.

If you encounter any issues or have questions regarding your SANNCE surveillance camera, please contact SANNCE customer support through their official website or the contact information provided in the app. Please have your model number (N98WHG) and purchase details ready when contacting support.

© 2026 SANNCE. All rights reserved.

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