EVIQO EVIPOWER

EVIQO Level 2 EV Charger Instruction Manual

Model: EVIPOWER

1. Úvod a konecview

Thank you for choosing the EVIQO Level 2 EV Charger. This manual provides essential information for the safe and efficient installation, operation, and maintenance of your EVIPOWER charging station. This charger is designed to provide fast and reliable charging for your electric vehicle at home.

The EVIQO Level 2 EV Charger offers up to 48 Amp (11.5 kW) charging capability, significantly reducing charging times compared to standard Level 1 chargers. It features smart app integration for scheduling and monitoring, and is built to meet rigorous safety and durability standards.

EVIQO Level 2 EV Charger with NEMA 14-50 plug and J1772 connector

Image: The EVIQO Level 2 EV Charger, showcasing the main unit, NEMA 14-50 plug, and J1772 charging connector, along with the 37-inch input cable and 25-foot output cable.

2. Bezpečnostní informace

Před instalací a použitím si pečlivě přečtěte všechny bezpečnostní pokyny. Nedodržení těchto pokynů může vést k úrazu elektrickým proudem, požáru nebo vážnému zranění.

  • Kvalifikovaný elektrikář: For hardwired installations or any electrical work beyond simple plug-in, consult a qualified electrician.
  • Požadavky na obvod: Ensure your electrical circuit meets the charger's requirements (NEMA 14-50 outlet for 40A default, 50A circuit; 60A circuit or more for 48A hardwired).
  • Ochrana životního prostředí: The charger is designed for both indoor and outdoor use, meeting NEMA 4 and IP66 protection standards for weather resistance.
  • Správa kabelů: Avoid kinking, crushing, or damaging the charging cable. Do not operate the charger if the cable or connector is damaged.
  • Nouzové zastavení: Know the location of your circuit breaker and how to shut off power in an emergency.
  • Ochrana baterie: The charger includes overheat, overvoltage, short circuit protection, and 7+ additional protections. It is recommended to keep your EV battery charged between 20-80% for optimal longevity.
EVIQO EV Charger with Energy Star, ETL, and FCC certifications

Image: The EVIQO EV Charger displaying its Energy Star, ETL, and FCC certifications, indicating compliance with USA safety and energy efficiency standards. It also highlights NEMA 4 and IP66 protection standards.

3. Co je v krabici

Upon opening your EVIQO Level 2 EV Charger package, please verify that all the following components are included:

  • Level 2 EV Charger unit with 25' output cable and 37" input cable with NEMA 14-50 plug
  • Holster for the charging connector
  • 2x Mounting Templates (one for the EV charger, one for the holster)
  • 2x Wall-Mounted Brackets (one for the EV charger, one for the holster)
  • Mounting Set (Expansion, Drywall, and Anti-Theft Screws, plus additional spare screws)
  • Imbusový klíč
  • Instalační příručka (tento dokument)

4. Nastavení a instalace

The EVIQO EV Charger offers flexible installation options: plug-in (NEMA 14-50) or hardwired. The default setting is 40 Amp (9.6 kWh) for plug-in use. For 48 Amp (11.5 kWh) operation, hardwiring is required, which involves removing the input cable and preparing a custom whip, requiring a 60A or more circuit.

4.1 Předinstalační úvahy

  • Umístění: Choose a location near a NEMA 14-50 outlet for plug-in connection, or a suitable electrical panel for hardwiring. Ensure the charging cable can reach your vehicle's charging port.
  • Elektrické požadavky: Verify your electrical system can support the charger's load. For 40A (plug-in), a 50A dedicated circuit is needed. For 48A (hardwired), a 60A or higher dedicated circuit is required.
  • AmpNastavení erage: The charger's current intensity can be adjusted via the EVIQO app and a hardware dip switch. This allows you to match the charger's output to your circuit's capacity.
EVIQO EV Charger showing NEMA 14-50 outlet and hardwiring options

Image: Illustration of the EVIQO EV Charger's mandatory NEMA 14-50 outlet requirement for plug-in use (50A circuit for 40A output) and the option for hardwiring (60A circuit for 48A output).

4.2 Montáž nabíječky

The charger is designed for a straightforward mounting process:

  1. Mark Holes: Use the provided mounting template to mark the drilling locations on your wall.
  2. Drive Screws: Install the wall-mounted bracket using the appropriate screws from the mounting set (expansion, drywall, or anti-theft).
  3. Mount EV Charger: Securely attach the EVIQO EV Charger unit to the installed bracket.
Steps for EVIQO EV Charger installation: Mark Holes, Drive Screws, Mount EV Charger

Image: Visual guide demonstrating the three main steps for installing the EVIQO EV Charger: marking drill holes, driving screws for the mounting bracket, and finally mounting the EV charger unit.

5. Návod k obsluze

5.1 Plug & Charge

The EVIQO EV Charger supports simple plug-and-charge functionality. Once installed and powered, simply plug the J1772 connector into your vehicle's charging port, and charging will begin automatically without any prior configuration.

Person plugging in an EV charger to a car

Image: A person plugging the EVIQO EV charger into an electric vehicle, illustrating the simple plug-and-charge operation for automatic charging.

5.2 Funkce chytré aplikace

Enhance your charging experience with the EVIQO mobile application. The app allows for advanced control and monitoring of your charging sessions.

  • Plánování: Set up to three charging schedules to take advantage of off-peak electricity rates and save on costs.
  • Sledování v reálném čase: Monitor power consumption, current amperage, and estimated costs live during charging sessions.
  • Historie nabíjení: Review past charging sessions, including duration, energy delivered (kWh), and total costs.
  • AmpNastavení erage: Fine-tune the charging current in 1A increments directly from the app.
  • Aktualizace OTA: The charger's firmware is consistently enhanced with remote Over-The-Air (OTA) updates, ensuring optimal performance and new features.
EVIQO App interface showing schedules, power tracking, and ampúprava erage

Image: The EVIQO mobile application interface, demonstrating features such as setting charging schedules, tracking power and estimated costs, and adjusting amperage settings for flexible charging.

EVIQO App showing real-time charging data

Image: A close-up of the EVIQO app displaying real-time charging data, including voltage, power (kW), amperage, and estimated cost, providing comprehensive session details.

5.3 Kompatibilita s vozidly

The EVIQO EV Charger is equipped with a heavy-duty rubberized SAE J1772 connector, making it compatible with virtually all Electric Vehicles (EVs) and Plug-in Hybrid Electric Vehicles (PHEVs) in North America. This includes models from Tesla (requires adapter), Chevy Bolt, Chevy Volt, VW ID 4, Nissan Leaf, Polestar 2, Ford Mach E, IONIQ 5/6, Kia Niro, EV6, EV9, Mercedes EQS, Audi, Rav4, Jeep 4xe, and many more.

J1772 connector compatible with various EV brands

Image: The J1772 connector of the EVIQO charger, highlighting its metal clasp and fully rubberized design, and its broad compatibility with major EV and PHEV brands in North America.

Note about Tesla NACS adapter requirement

Image: A visual reminder that an additional NACS adapter is required for compatibility with all Tesla and NACS port cars, as the adapter is not included with the charger.

6. Údržba

The EVIQO EV Charger is designed for durability and minimal maintenance. Follow these guidelines to ensure its longevity:

  • Pravidelný úklid: Wipe the exterior of the charger and the cable with a soft, damp hadříkem odstraňte prach a nečistoty. Nepoužívejte agresivní chemikálie ani abrazivní čisticí prostředky.
  • Kontrola kabelů: Periodically inspect the charging cable and connector for any signs of wear, cuts, or damage. If any damage is found, discontinue use and contact customer support.
  • Péče o konektor: Keep the J1772 connector clean and free of debris. Store it in the provided holster when not in use to protect it from elements.
  • Ochrana proti počasí: While the unit is weatherproof (NEMA 4 and IP66), extreme weather conditions may warrant additional protection or sheltered installation.

7. Řešení problémů

If you encounter issues with your EVIQO EV Charger, refer to the following common problems and solutions:

ProblémMožná příčinaŘešení
Nabíječka se nezapínáNo power from outlet/circuit breaker tripped.Check the circuit breaker. Ensure the NEMA 14-50 plug is fully inserted or hardwired connection is secure.
Nabíjení se nezačínáVehicle not properly connected; vehicle charging settings; charger fault.Ensure the J1772 connector is fully inserted into the vehicle's port. Check vehicle's charging schedule or settings. Restart the charger by unplugging/replugging or cycling the circuit breaker.
Pomalá rychlost nabíjeníAmperage setting is too low; vehicle limitation; electrical issue.Upravit amperage setting via the EVIQO app or hardware dip switch. Verify your vehicle can accept higher charge rates. Consult an electrician if electrical supply is suspected.
Problémy s připojením aplikaceWi-Fi signal weak; app not updated; charger not connected to Wi-Fi.Ensure charger is within Wi-Fi range. Update the EVIQO app to the latest version. Reconnect the charger to your Wi-Fi network via the app's setup process.
Aktivována ochrana proti přehřátíHigh ambient temperature; poor ventilation; internal fault.Ensure adequate ventilation around the charger. Allow the unit to cool down. If the problem persists, contact support.

If the problem persists after attempting these solutions, please contact EVIQO customer support for further assistance.

8. Specifikace

Below are the technical specifications for the EVIQO Level 2 EV Charger (Model EVIPOWER):

FunkceDetail
Číslo modeluEVIPOWER
Výstupní objemtage240 voltů
Output Power (Default)9.6 kW (40A) with NEMA 14-50 plug
Output Power (Hardwired)11.5 kW (48 A)
Nastavitelný proud6 - 40A (plug-in), 6 - 48A (hardwired)
Způsob připojeníNEMA 14-50 outlet (50A circuit) or Hardwiring (60A circuit)
Typ konektoruSAE J1772
Délka výstupního kabelu25 stop
Délka vstupního kabelu37 inches (NEMA 14-50 plug)
Rozměry produktu9.45 cm Š x 9.45 cm V x 4 cm H
Hmotnost položky21.3 liber (9.68 kilogramů)
Ochrana krytuNEMA 4, Ingress Protection 66 (IP66)
CertifikaceUL compliant, Energy Star, ETL, FCC certified
Comparison of Plug-in vs Hardwired EVIQO EV Charger specifications

Image: A detailed comparison table illustrating the differences in output power, adjustable current, connection method, enclosure protection, and laboratory certifications for both plug-in and hardwired configurations of the EVIQO EV Charger.

9. Záruka a podpora

9.1 Informace o záruce

The EVIQO Level 2 EV Charger comes with a 3letá záruka výrobceTato záruka se vztahuje na vady materiálu a zpracování při běžném používání. Uschovejte si prosím doklad o koupi pro případ uplatnění záruky.

9.2 Zákaznická podpora

For any questions, technical assistance, or warranty claims, please contact EVIQO customer support:

  • E-mail: podpora@eviqo.io
  • Telefon (USA): +16504570099 XNUMX XNUMX XNUMX
  • Provozní doba: Monday - Saturday, 8 AM - 4 PM PT

EVIQO is committed to providing live support by real engineers to ensure your satisfaction.

EVIQO customer support contact information

Image: EVIQO customer support details, including email and phone number, for assistance with product inquiries or setup.

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