1. Úvod
The Redkey W12 is an innovative 3-in-1 cordless wet and dry vacuum cleaner designed to simplify your cleaning routine. It combines vacuuming, mopping, and self-cleaning functions into a single, efficient device. Featuring an intelligent screen and voice reminders, the W12 provides a user-friendly experience for maintaining clean floors.
This manual provides essential information for the safe and effective use of your Redkey W12. Please read it thoroughly before operating the device and retain it for future reference.
2. Konec produktuview
The Redkey W12 is engineered for versatile cleaning across various hard floor surfaces, tackling both wet and dry messes with ease. Its dual-tank system ensures that you always clean with fresh water, while the self-cleaning feature maintains the roller brush for consistent performance.

Figure 2.1: Redkey W12 Cordless Wet and Dry Vacuum Cleaner in use.
Figure 2.2: Illustration of the Redkey W12's separate clean and dirty water tanks.
3. Pokyny k nastavení
Follow these steps to set up your Redkey W12 for first use:
- Rozbalte komponenty: Opatrně vyjměte všechny součásti z obalu. Ujistěte se, že jsou přítomny všechny součásti uvedené v dodacím listu.
- Sestavte rukojeť: Zasuňte rukojeť do hlavní části vysavače, dokud bezpečně nezacvakne.
- Naplňte nádrž na čistou vodu: Remove the clean water tank from the device. Open the cap and fill it with clean tap water. For enhanced cleaning, you may add a small amount of Redkey-approved cleaning solution. Do not overfill. Reattach the cap and securely place the tank back into the device.
- Nabijte zařízení: Place the Redkey W12 onto its charging station. Connect the power adapter to the charging station and plug it into a wall outlet. The intelligent screen will indicate the charging status. Ensure the device is fully charged before its first use.
Video 3.1: Quick guide to assembling and preparing the Redkey W12 for use.
4. Návod k obsluze
The Redkey W12 is designed for intuitive operation with voice prompts guiding you through the cleaning process.
- Zapnutí: Press the Power button on the handle to turn on the device. The intelligent LED screen will illuminate, and voice prompts will confirm the device status.
- Vyberte režim čištění: The Redkey W12 typically operates in a combined wet and dry cleaning mode. If other modes are available, they can be selected via the mode button on the handle.
- Zahájení čištění: Gently push the vacuum cleaner forward and pull it back over the area to be cleaned. The device will automatically vacuum and mop simultaneously. For stubborn stains, you may need to pass over the area multiple times.
- Hlasové připomenutí: Pay attention to the voice reminders for alerts regarding low battery, full dirty water tank, or other operational statuses.
- Vypnout: After cleaning, press the Power button again to turn off the device.

Figure 4.1: The intelligent LED screen provides real-time information and voice prompts.
Video 4.1: Comparison of Redkey W12 cleaning efficiency versus traditional mopping methods.
5. Údržba
Regular maintenance ensures the longevity and optimal performance of your Redkey W12.
- Samočištění jedním tlačítkem: After each use, place the device on its charging station. Press the dedicated Self-Clean button on the handle. The device will automatically clean the roller brush and internal pathways, preventing odors and maintaining hygiene.
- Vyprázdnění nádrže na špinavou vodu: Remove the dirty water tank. Use the included cleaning tool to separate solid waste from liquid waste for easy and hygienic disposal. Dispose of the dirty water and solid debris appropriately.
- Čištění válečkového kartáče: While the self-cleaning function is effective, it is recommended to periodically remove and rinse the roller brush under running water to remove any trapped debris or hair. Ensure it is completely dry before reinserting.
- Čištění filtru: The cartridge filter should be cleaned regularly. Remove it from the dirty water tank and rinse it under running water. Allow it to air dry completely before reassembling.
- Wastewater Tank Cleaning: The automatic wastewater tank cleaning after washing the roller brush helps prevent smells. Ensure the tank is regularly emptied and rinsed.

Figure 5.1: The AutoClean button initiates the self-cleaning cycle for the roller brush.

Figure 5.2: The wastewater tank is designed for easy cleaning to prevent odors.
6. Řešení problémů
If you encounter issues with your Redkey W12, refer to the following common troubleshooting steps:
- Zařízení se nezapíná: Ensure the device is fully charged. Check if the power button is pressed firmly.
- Slabý sací/čisticí výkon: Check if the dirty water tank is full and needs emptying. Ensure the clean water tank has sufficient water. Clean the roller brush and filter for any blockages or debris.
- Úniky vody: Verify that both the clean and dirty water tanks are correctly installed and sealed. Check for any cracks or damage to the tanks.
- Neobvyklý hluk: Turn off the device and inspect the roller brush area for any foreign objects that might be causing obstruction.
- Hlasové pokyny nefungují: Check the volume settings on the device. If the issue persists, try restarting the device.
If the problem persists after attempting these steps, please contact Redkey customer support for further assistance.
7. Specifikace
| Funkce | Specifikace |
|---|---|
| Značka | Červený klíč |
| Název / číslo modelu | W12 |
| Speciální funkce | Wet/Dry Cleaning, Self-Cleaning, 3-in-1 |
| Zdroj napájení | Cordless (Battery-powered) |
| Životnost baterie | Až 45 minut |
| Wattage | 150 wattů |
| Úroveň hluku | 72 decibelů |
| Typ filtru | Kazeta |
| Doporučení pro povrch | Hard Floors (e.g., wood, tile, laminate) |
| Barva | Bílý |
| Hmotnost položky | 3.8 kg |
| Typ ovladače | Hlasové ovládání |
| Technologie připojení | USB (for charging dock) |
| Zahrnuté komponenty | 1 Štětec |
8. Záruka a podpora
Redkey W12 je dodáván s 2-letá záruka covering manufacturing defects and breakage under normal use. Please retain your proof of purchase for warranty claims.
For technical support, warranty inquiries, or replacement parts, please contact Redkey customer service through the following channels:
- Webmísto: Visit the official Redkey webweb s nejčastějšími dotazy a kontaktními informacemi podpory.
- E-mail: Refer to your product packaging or the Redkey webweb s vyhrazenou e-mailovou adresou podpory.
- Telefon: Check the Redkey webweb s regionálními telefonními čísly zákaznických služeb.
When contacting support, please have your product model (W12) and serial number (if applicable) ready.