TruVoice HD550

TruVoice HD-550 Headset User Manual

Model: HD550 | Brand: TruVoice

Zavedení

This manual provides comprehensive instructions for the setup, operation, and maintenance of your TruVoice HD-550 Office and Call Center Wired QD Headset. Designed for professional environments, the HD-550 features a noise-canceling microphone, HD speakers, and a lightweight, comfortable design for all-day use.

Průvodce nastavením

Obsah balení

  • TruVoice HD-550 Headset
  • U10P Quick Disconnect (QD) Adapter Cable
  • Ear Cushions (pre-installed or included)

Připojení náhlavní soupravy

The TruVoice HD-550 headset utilizes a Quick Disconnect (QD) feature, allowing for easy connection and disconnection from various desk phones and communication devices via the included U10P adapter cable.

  1. Connect the QD Cable: Align the Quick Disconnect end of the HD-550 headset cable with the Quick Disconnect end of the U10P adapter cable. Push firmly until you hear a click, ensuring a secure connection.
  2. Připojit k zařízení: Plug the other end of the U10P adapter cable into the headset port of your compatible desk phone. Refer to your phone's manual for the exact headset port location, typically marked with a headset icon.
  3. Nastavení velikosti headsetu: Place the headset on your head. Adjust the headband for a comfortable fit. The HD-550 is designed for all-day comfort with super soft leatherette ear cushions.
  4. Pozice mikrofonu: Rotate the flexible microphone boom to position the microphone approximately 1-2 inches (2.5-5 cm) from the corner of your mouth. The microphone boom rotates 270 degrees for optimal placement on either side of your head.
TruVoice HD-550 Headset with Quick Disconnect Cable
Image: TruVoice HD-550 Headset with its Quick Disconnect (QD) cable. The headset features a black and silver design with a flexible microphone boom and comfortable ear cushions. The QD cable is shown coiled next to the headset, illustrating its connection point.

Kompatibilita

The U10P Adapter included with your HD-550 headset is compatible with a wide range of desk phones. Below is a list of commonly supported models. If your specific phone model is not listed, please consult the TruVoice webnebo kontaktujte zákaznickou podporu pro další pomoc.

  • Polycom / Poly EDGE Series: VVX50, VVX101, VVX150, VVX201, VVX250, VVX300, VVX350, VVX301, VVX310, VVX311, VVX400, VVX401, VVX410, VVX411, VVX450, VVX500, VVX501, VVX600, VVX601, IP301, IP335, IP331, IP335, IP560, IP550, CX300, CX500, CX600, CX700, 485.
  • Mitel: 5212, 5312, 5320, 5320e, 5330, 5330e, 5340, 5340e, 5410, 5420, 550, 5540, 6867i, 6869i, 6910, 6920, 6930, 8528, IP420, IP420G, IP480, IP485G.
  • Avaya: 6402D, 6408D+, 6416D+M, 6424D+M, 8403, 8410D, 8434DX, 4406D+, 4412D+, 4424D+, 4424LD+, 1408, 1416, 2410, 2420, 4610, 4610SW, 4612, 4620, 4620SW, 4621, 4621SW, 4622, 4622SW, 4625, 4625W, 4630, 4630SW, 5410, 5420, 5610, 5620, 5621, 5625, 9404, 9406, 9408, 9504, 9508, DT1, DT3, DT5, QE4610.
  • Shoretel: 100, 212, 212K, IP230, 230, 265, 530, 560, 560G, 565, 565G, 655, 420, 480, 480G, 485, 485G.
  • Aastra: 6757i, 6731i, 6739i, 6755i, 6867i, 6869i.
  • Nortel: T7316, T7316e, T7208.
  • Další kompatibilní značky: Toshiba DKT, Panasonic, ESI, Fanvil, Digium, Adtran, Ascom, Audiocodes, Altigen, Allworx, Comdial, Intertel.
TruVoice Headset Compatibility Chart
Image: A detailed compatibility chart for TruVoice headsets, specifically highlighting the U10P Adapter Cable's compatibility with various phone models from Polycom, Mitel, Avaya, Shoretel, Aastra, Nortel, and other brands. A coiled Quick Disconnect cable is shown on the right.

Návod k obsluze

Uskutečňování a přijímání hovorů

Once connected, your TruVoice HD-550 headset functions as your primary audio device for calls. Use your desk phone's controls to dial numbers, answer incoming calls, and end calls.

Ovládání hlasitosti

The HD-550 headset features inline volume control for convenient audio adjustment. Locate the volume control unit on the headset cable. Use the '+' button to increase volume and the '-' button to decrease volume.

Použití mikrofonu

The HD-550 is equipped with a high-quality noise-canceling microphone to ensure clear communication by filtering out background noise.

  • Optimální umístění: Ensure the microphone is positioned close to your mouth, ideally 1-2 inches away, for the best voice pickup and noise cancellation performance.
  • Funkce ztlumení: If your desk phone or communication software supports it, use its mute function to temporarily disable the microphone. The HD-550 itself does not have an inline mute button.
TruVoice Headset Noise Cancellation Microphone
Obrázek: Detailní záběr view of the TruVoice headset's microphone, highlighting its noise cancellation features. The image shows the microphone's grille and internal components, emphasizing its design for clear audio transmission.
TruVoice Headset HD Sound
Image: A person wearing the TruVoice HD-550 headset, smiling, with a blurred city skyline in the background. The image emphasizes the headset's HD sound quality for clear audio reception.
TruVoice Headset Usage Scenarios
Image: Three panels illustrating different usage scenarios for the TruVoice headset: "Office and Call Center" showing three individuals wearing headsets, "Online Classes" showing a person on a video call, and "Online Meetings" showing a person working on a laptop with the headset.

Péče a údržba

Proper care ensures the longevity and optimal performance of your TruVoice HD-550 headset.

  • Čištění: K čištění sluchátek používejte měkký, suchý hadřík. U náušníků použijte mírněamp cloth with mild soap can be used, but ensure they are completely dry before use. Avoid using harsh chemicals or abrasive materials.
  • Skladování: When not in use, store the headset in a clean, dry place, away from extreme temperatures and direct sunlight. Avoid tangling the cable.
  • Péče o kabely: Do not pull on the cable to disconnect the headset. Always grasp the Quick Disconnect connector firmly. Avoid sharp bends or kinks in the cable.
  • Výměna ušního polštářku: Over time, ear cushions may wear out. Replacement ear cushions are available from TruVoice to maintain comfort and hygiene.

Odstraňování problémů

If you encounter issues with your TruVoice HD-550 headset, please refer to the following common solutions:

ProblémMožná příčinaŘešení
No sound from headset speakers.
  • Sluchátka nejsou správně připojena.
  • Hlasitost je příliš nízká.
  • Nesprávné nastavení telefonu.
  • Ensure the QD cable is securely connected to both the headset and the phone.
  • Increase the volume using the inline volume control or your phone's volume buttons.
  • Check your desk phone's audio settings to ensure the headset port is activated and selected.
People cannot hear me or my voice is too quiet.
  • Mikrofon není správně umístěn.
  • Mikrofon ztlumený.
  • Nesprávné nastavení telefonu.
  • Adjust the microphone boom so the microphone is 1-2 inches from your mouth.
  • Ensure the microphone is not muted on your desk phone or communication software.
  • Verify your phone's settings for microphone input.
Static or poor audio quality.
  • Uvolněné spojení.
  • Rušení.
  • Poškozený kabel.
  • Zkontrolujte těsnost všech připojení.
  • Přesuňte se dál od jiných elektronických zařízení, která by mohla způsobovat rušení.
  • Inspect the cable for any visible damage. If damaged, contact support.
Sluchátka jsou nepohodlná.
  • Nesprávné seřízení.
  • Adjust the headband and microphone boom for a personalized fit.
  • Ensure ear cushions are properly seated.

For further assistance, please refer to the official TruVoice User Guide PDF available online or contact TruVoice customer support.

Stáhnout oficiální uživatelskou příručku (PDF)

Specifikace produktu

FunkceDetail
Název modeluHeadset With U10P
Technologie připojeníKabelové
Jack pro sluchátka3.5 mm Jack (via QD adapter)
Zahrnuté komponentyCable, Ear Cushions
Hmotnost položky3.52 unce (98 gramů)
MateriálPlastic (Die Cast Aluminum Frame for strength)
Specifické použití pro produktBusiness, Calling
Typ ovládáníVolume Control (inline)
Funkce kabeluDetachable (Quick Disconnect)
Frekvenční rozsah20 Hz - 20,000 XNUMX Hz
Kontrola hlukuZvuková izolace, mikrofon s potlačením hluku
Umístění ušíNa uchu
BarvaČerná a stříbrná
VýrobceTruVoice
Číslo modelu položkyHD550
UPC757347303355

Záruka a podpora

TruVoice is committed to providing high-quality products and customer satisfaction. For specific warranty details regarding your HD-550 headset, please refer to the documentation included with your purchase or visit the official TruVoice webmísto.

For technical support, troubleshooting assistance, or inquiries about replacement parts, please contact TruVoice customer service. Contact information can typically be found on the TruVoice webna webu nebo v obalu vašeho produktu.

Optional protection plans are available for extended coverage. Please check the product listing or contact your retailer for details on available protection plans.

TruVoice Official Store: Visit TruVoice Store on Amazon

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